Shipping policy
When will my order be processed?
We want to ensure you receive your items as soon as possible. Please be sure to select the correct model and color when placing your order, as we cannot modify your order. Once an order is entered into the system, it cannot be modified or canceled.
Orders will be processed within 2–5 business days after placement and shipped within 3–5 business days, depending on your location. In the event of special circumstances, we will notify you in advance; your order will be shipped within 7–15 days at the latest.
All orders are processed and shipped from our warehouse in Los Angeles, USA. If a product is out of stock and needs to be restocked, we may source it from other countries; we will notify you in advance if this occurs.
Please allow extra time for order processing during holidays and promotional periods.
Shipping Confirmation
Once your order has been shipped, we will immediately send you a shipping confirmation via email, which you can use to track your package. Shipping costs are based on the package’s weight and delivery destination. All customs duties and taxes for international orders are the responsibility of the customer.
Shipping Tracking
As the recipient, you are responsible for tracking your order and submitting any necessary documentation to customs or the shipping carrier. If an order is marked as “Returned to Sender” or “Delivery Failed” because the recipient failed to follow up, submit the necessary documentation to the courier, or provide notification, we will be unable to offer a free refund or exchange, and you may need to place a new order.
Delivery
Your local customs office may require additional documentation and time for clearance, which could delay the estimated delivery time.
Your order may be delivered by your local post office or a local courier. Depending on your region, most orders will be delivered by the local postal service, so your package will arrive with your regular mail. If you are not home at the time of delivery, the postal service may leave a notification card instructing you on how and where to pick up your package.
Taxes and Duties
Once the package arrives in the destination country, it may be subject to import taxes, duties, and related customs fees. These charges are determined by the customs authorities of the specific destination.
Payment of these fees and taxes is the responsibility of the recipient; Niftee Home will not cover these costs. For more details regarding these charges, please contact your local customs office.
Customs and Regulations
It is your responsibility to review local postal regulations for lists of restricted items, as we assume no liability for any items refused by a specific country.
Cross-Border Transaction Fees
If your credit card account is denominated in a currency other than U.S. dollars, the exchange rate applied to your transaction may differ from the rate displayed on our website. You may also be subject to foreign currency transaction fees. These fees are determined by your bank’s pricing and transaction fee policies. We are not responsible for any exchange rate fees that your bank or card issuer may charge you. For more details on cross-border transaction fees, please contact your bank.
Prices on our store are displayed in your local currency but will be converted to U.S. dollars at checkout. All transactions will be settled in U.S. dollars via PayPal or Stripe on the checkout page.
Cancellations/Modifications
If you need to modify or cancel an order, please contact us immediately. We process and ship orders quickly (we’re very efficient!). Once your order has been processed by our warehouse, we will not be able to make any changes.
Please note that orders that have already been packed or shipped cannot be canceled.